General Overview
The Institute for Behavioral Medicine is split in to two divisions: Research (Suite 125) and Clinical (Suite 120). They are in adjoining suites with shared office space although not all of their computing resources and configurations are shared.
Major equipment on-site includes a Windows Server 2008 box running in their medical storage closet, two Charter modems for dual 80/5Mbps Internet, a RT-AC66U providing WiFi and handling all routing and DHCP requests, and gigabit switches connecting select stations over ethernet.
All computers are connected to the Windows Domain (IFBM) for authentication and file storage/backup, should get DNS from the server, and should get addresses from the RT-AC66U. This has the benefit of Domain name resolution with the drawback being that if the server goes down, the internet goes down due to DNS failure, this means do not reboot the server or take the network capabilities offline during business hours.
An application called Stickies (link) is used to allow the staff to keep feature rich sticky notes on their desktops as well as send sticky notes to one another. The application is feature rich and free, but can have data corruption issues. These are easily resolvable and a walk through on how to recover that data can be found on the server with other help tutorials (path).
There is a VPN connection running OpenVPN hosted by the RT-AC66U for remote access to the network. The two laptops are configured for always on VPN access.
Research:
The Research side primarily runs similarly configured desktops using Windows 7 Professional, 6 gigs of RAM, and Quad-Core processors, they should be plenty powerful for daily tasks, if slowdowns are reported there is likely a hidden cause that will need to be rooted out. Each employee has a unique domain level login, lost passwords can be reset on the server. File storage all takes place on the server, the GM (Diana Strommen) has created a comprehensive file system for both sides with access restrictions as needed. There should never be files stored on local computers. The server is running a RAID array for redundancy with an additional regular backup to an external drive, as well as pushing the company data files to encrypted cloud storage hosted by Cubby.
Clinical:
The Clinical side runs Gateway machines purchased by Doctor Attalla. One runs Windows 7 Pro, the others run Windows 8 Pro, they do not have regular slow-downs. Each employee has a unique domain level login, lost passwords can be reset on the server. File storage is a little bit more complex here due to the Clinical sides integration of the free Electronic Health Records software, Practice Fusion. Scanned documents are scanned directly on to the server, and then they are typically uploaded to Practice Fusion manually for their patient records. Financial documents for insurance, etc. are all uploaded directly in to the servers file system that the GM (Diana Strommen) created via a File Center, a dedicated licensed file management software purchased for the billing machine.
